Frequently Asked Questions (FAQ'S)
✔️ Where can I track my order?
You can track your order in the "track your order" page on menu!
✔️ What if I need to cancel or return my order?
You can refer to our "Refunds and Cancellations" policy under quick links at the bottom of the page! In most cases if you need your order canceled immediately please contact our support team at firstname.lastname@example.org
✔️ How does Fresh Truffle Shipping work?
All orders ship from our facility in Alba on Mondays and Tuesdays.
Orders placed between Tuesday and Sunday will ship on Monday. Orders placed on Monday will ship the next day, on Tuesday. Orders arrive to the US within 48 hours of the shipping date (not the order date).